Postage & Delivery
POSTAGE & DELIVERY
UK postage is £3.95 per order under £53.00 (see FAQs for more details).
Your personalised gift box will be dispatched within 1-5 working days of placing the order by MyHermes Couriers which take between 2-5 working days to arrive. The courier will make three attempts at delivery usually over three consecutive days. Please ensure the recipient isn't away on holiday to avoid the parcel being returned (please note additional delivery charges will be incurred if the parcel needs to be resent after three failed delivery attempts). You can add a safe place or neighbour to leave the parcel with within the notes section at checkout.
We use Royal Mail international delivery service for all orders going overseas.
We include a FREE collection service from Henley-on-Thames. This includes a FREE gift bag. Simply select this option at checkout and we will be in touch to confirm when your order is ready for collection.